Enhanced Disney Genie+ Features Now Available in the Latest Version of the My Disney Experience App
Based on feedback from both Guests and Cast Members, the Walt Disney World Resort introduced some enhancements for the Disney Genie Service. Guests will be able to take advantage of the following new features by downloading the latest version of the My Disney Experience app (7.11) from the Apple App Store or Google Play:
Previously, a Guest may have not realized that they already had an existing reservation for Lightning Lane entry at a particular experience, as it looks similar to experiences not booked on the Tip Board.
As part of the latest update, booked Lightning Lane entrance selections were given a new look on the Tip Board. In addition to the recent enhancement to display the booked arrival window, booked experiences are now highlighted for even greater visibility.
NEW: "Check Availability" When Reserving Lightning Lane Entry in the Morning
When Guests were first able to book Lightning Lane entry at 7 a.m., availability could quickly change. Sometimes the arrival window shown on the Tip Board was different than what the Guest was able to book.
Now, during periods where there are many Guests attempting to book experiences with Lightning Lane entry, the Tip Board will show "Check Availability" instead of an arrival window that could change, reducing the number of different arrival windows being displayed to a Guest. At this time, "Check Availability" will appear between 7 a.m. and 7:30 a.m. each day for all experiences offering Lightning Lane entry (including both those offered through Disney Genie+ service and those available through individual à la carte purchase).
PHOTO: © Walt Disney World Resort. All Rights Reserved.
Dumb it down for the dummies
ReplyDeleteSo instead of fixing an issue with 7-7:30am time windows they just added extra steps for guests? That is an enhancement. Enchanting!
ReplyDelete