SeaWorld Parks & Resorts in Florida to Remain Closed Until Further Notice
SeaWorld Parks & Resorts just released the following advisory:
Here you are the list of frequently asked questions regarding this extended closure:
How long will the park be closed due to the coronavirus?
All of our theme parks are temporarily closed. We are continuing to monitor this evolving COVID-19 (coronavirus) situation closely and coordinating with public health officials. We look forward to welcoming our valued guests back to our parks soon.
Can I reschedule my trip/event for a later date?
Domestic single day tickets that expire during the period that the parks are closed will be extended through December 31, 2020. Internationally purchased single day tickets that expire during the period that the parks are closed will be extended through the first week of 2022.
Guests who have in-park experiences that are date specific and will not be able to be used during the time that the park is temporarily closed, will be able to reschedule through December 31, 2021.
Reservations for Discovery Cove made prior to April 30, 2020, can be rebooked on any date, subject to availability, prior to December 31, 2021 at the same rate as the original booking. No change fees will apply.
I booked my trip to SeaWorld through a third-party vendor. Can you help me with my questions?
Guests who booked travel with a third-party reseller should contact the reseller directly for assistance.
I have a vacation package. Can I get a ticket refund if I cancel my trip?
We would be happy to reschedule your vacation package or provide you with a refund if you are within the 72-hour cancellation window.
I work for a for-profit company/organization. Will my deposit be reimbursed if:
Please contact the park sales team for further information and assistance in rebooking your event.
I was planning to attend the park on a school trip or through an educational camp experience during the time the park is closed. Can I get a refund?
Due to the recent change in operations, we will refund school trips or educational camp experiences without penalty. Please contact the park sales team for further information.
Can I get a refund on my…
Active annual passes, season passes, and membership products to SeaWorld and Busch Gardens parks will be automatically extended for a length of time at least as long as the temporary closure period. No action is required on your part.
Will I be refunded for my ticket or experience?
Domestic single day tickets that expire during the period that the parks are closed will be extended through December 31, 2020. Internationally purchased single day tickets that expire during the period that the parks are closed will be extended through first week of 2022.
Guests who have in-park experiences that are date specific and will not be able to be used during the time that the park is temporarily closed, will be able to reschedule through 2021.
All Discovery Cove reservations through April 19 will be rebooked. Reservations for Discovery Cove made prior to April 30, 2020, can be rebooked on any date, subject to availability, prior to December 31, 2021 at the same rate as the original booking. No change fees will apply. Refunds will be available for guests who provide notice of cancellation more than 30 days in advance of the originally scheduled arrival.
What are you doing to protect the animals in your care from coronavirus?
At this time, there is no evidence that COVID-19 infection is transmissible from humans back to animals. According to the CDC, no animals in the United States have been identified with the virus. The welfare of our animal Ambassadors is always of the utmost importance to us, and we are continuing to monitor developments closely.
Our veterinarians and animal care specialists have a world class health monitoring program in place designed to detect illness as early as possible. In addition, our veterinarians have reviewed the list of symptoms coronaviruses cause in animals as well as response plans. Any new information provided by the CDC, Association of Zoos and Aquariums, American Veterinary Medical Association and local public health offices is reviewed daily by our veterinary professionals to determine whether the risk to animal health has changed.
Looking to plan and book an Orlando-area vacation? Contact Destinations with Character Travel Services, LLC., specialists in all things Orlando, including Walt Disney World, Universal Orlando, and SeaWorld! Destinations with Characters is a Disney EarMarked agency and the official travel agency of Orlando Theme Park News!
As part of our continued commitment to the safety of our guests and Ambassadors, and in accordance with guidance from state and local officials, our theme parks will remain temporarily closed. We deeply apologize for any inconvenience.
During this time, animal care experts will continue to look after the health and welfare of the animals in our care.
We will announce ride openings and new launch dates after we resume normal operations.
We are continuing to monitor this evolving COVID-19 (coronavirus) situation closely and coordinating with public health officials. We look forward to welcoming our valued guests back to our parks soon.
How long will the park be closed due to the coronavirus?
All of our theme parks are temporarily closed. We are continuing to monitor this evolving COVID-19 (coronavirus) situation closely and coordinating with public health officials. We look forward to welcoming our valued guests back to our parks soon.
Can I reschedule my trip/event for a later date?
Domestic single day tickets that expire during the period that the parks are closed will be extended through December 31, 2020. Internationally purchased single day tickets that expire during the period that the parks are closed will be extended through the first week of 2022.
Guests who have in-park experiences that are date specific and will not be able to be used during the time that the park is temporarily closed, will be able to reschedule through December 31, 2021.
Reservations for Discovery Cove made prior to April 30, 2020, can be rebooked on any date, subject to availability, prior to December 31, 2021 at the same rate as the original booking. No change fees will apply.
I booked my trip to SeaWorld through a third-party vendor. Can you help me with my questions?
Guests who booked travel with a third-party reseller should contact the reseller directly for assistance.
I have a vacation package. Can I get a ticket refund if I cancel my trip?
We would be happy to reschedule your vacation package or provide you with a refund if you are within the 72-hour cancellation window.
I work for a for-profit company/organization. Will my deposit be reimbursed if:
- I want to cancel my planned event due to Coronavirus concerns?
- My company/organization is restricting travel and we can no longer attend our planned event?
Please contact the park sales team for further information and assistance in rebooking your event.
I was planning to attend the park on a school trip or through an educational camp experience during the time the park is closed. Can I get a refund?
Due to the recent change in operations, we will refund school trips or educational camp experiences without penalty. Please contact the park sales team for further information.
Can I get a refund on my…
- Pass
- All Season Dine
- All Season Quick Queue
- Photokey
Active annual passes, season passes, and membership products to SeaWorld and Busch Gardens parks will be automatically extended for a length of time at least as long as the temporary closure period. No action is required on your part.
Will I be refunded for my ticket or experience?
Domestic single day tickets that expire during the period that the parks are closed will be extended through December 31, 2020. Internationally purchased single day tickets that expire during the period that the parks are closed will be extended through first week of 2022.
Guests who have in-park experiences that are date specific and will not be able to be used during the time that the park is temporarily closed, will be able to reschedule through 2021.
All Discovery Cove reservations through April 19 will be rebooked. Reservations for Discovery Cove made prior to April 30, 2020, can be rebooked on any date, subject to availability, prior to December 31, 2021 at the same rate as the original booking. No change fees will apply. Refunds will be available for guests who provide notice of cancellation more than 30 days in advance of the originally scheduled arrival.
What are you doing to protect the animals in your care from coronavirus?
At this time, there is no evidence that COVID-19 infection is transmissible from humans back to animals. According to the CDC, no animals in the United States have been identified with the virus. The welfare of our animal Ambassadors is always of the utmost importance to us, and we are continuing to monitor developments closely.
Our veterinarians and animal care specialists have a world class health monitoring program in place designed to detect illness as early as possible. In addition, our veterinarians have reviewed the list of symptoms coronaviruses cause in animals as well as response plans. Any new information provided by the CDC, Association of Zoos and Aquariums, American Veterinary Medical Association and local public health offices is reviewed daily by our veterinary professionals to determine whether the risk to animal health has changed.
PHOTO: © SeaWorld Parks & Resorts. All Rights Reserved.
Post a Comment