New Will Call Kiosks Installed at Universal Studios

Universal Studios Florida just added some new interactive ticket kiosks just outside the park:

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Entrance Operations Introduces 12 New Will Call Kiosks at USF 

Kiosks at IOA to Appear in 2013

Twelve new Will Call Kiosks have been installed at the front gate of Universal Studios Florida. The new machines are located by USF Guest Services and will provide quick access to park tickets for more guests. At each Will Call Kiosk, guests are able to pick up orders placed online at universalorlando.com or through the Guest Contact Center and Universal Parks & Resorts Vacations - as well as any orders placed through the Team Member Comp Pass system. “This is just the first step in expanding our ability to service our guests more efficiently,” says Celina Maldonado, Manager of Entrance Operations, noting that IOA will also have twelve new Kiosks installed next year. “We are extremely excited about all the new changes and are pleased that our guests will be able to pick up their orders with ease at our wonderful new kiosks!

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This is just one of the ways Universal is using to enhance their Guests' experience. Good job Universal!