New Table Service Restaurant Cancellation Policy
An important change will soon be introduced at the Walt Disney World Resort, regarding the cancellation of a reservation at any table service restaurant in the resort:
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Advisory - Table Service Restaurant Cancellation Policy Adjustment Beginning October 26, 2011
Advisory - Table Service Restaurant Cancellation Policy Adjustment Beginning October 26, 2011
To provide consistent Guest service, adjustments will be made to the Walt
Disney World Resort cancellation policy beginning October 26, 2011. At that
time, additional table-service locations will begin using the cancellation
policy already in place at select restaurants on property. When booking a
reservation at these restaurants, Guests will be required to provide a credit
card to hold a reservation and will be charged $10 per person if the
cancellation isn’t made at least one day in advance.
Pre-paid locations will continue to retain the full, pre-paid amount if
Guests are unable to honor the reservation and are unable to cancel the
reservation one day in advance. Special dining events and packages such as
Fantasmic! packages, Victoria & Albert’s
reservations may have different cancellation requirements.
Dining locations participating in the credit card guarantee policy will be as
follows:
Pre-Paid Locations
• Cinderella’s Royal Table
• Disney’s Spirit of Aloha Dinner Show
• Hoop-Dee-Doo Musical Revue
• Mickey’s Backyard BBQ
Credit Card Guarantee Locations
• 1900 Park Fare
• Akershus Royal Banquet Hall
• Artist Point
• California Grill
• Cape May Café
• Chef Mickey’s
• CÃtricos
• The Crystal Palace
• Flying Fish Café
• The Garden Grill
• Hollywood & Vine
• Jiko – The Cooking Place
• Le Cellier Steakhouse
• Narcoossee’s
• ‘Ohana
• Tusker House Restaurant
• The Hollywood Brown Derby
• Victoria & Albert’s (cancellation policy is $25/per person)
• Yachtsman Steakhouse
A special phone line that only handles dining cancellations is available for Guest convenience: 407-WDW-CNCL. Dining reservations may be booked or canceled by visiting any table-service restaurant podium, Walt Disney World Resort Hotel front desk, concierge or Guest Relations, or by calling 407-WDW-DINE. Guests may also make and cancel reservations by visiting www.DisneyWorld.com/Dining.
Guests with questions about a cancellation policy for a dining reservation are encouraged to visit any table-service restaurant podium, Walt Disney World Resort Hotel front desk, Concierge or Guest Relations, or by call 407-WDW-DINE.
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This new policy can be a little tricky. Do you think it is a fair change, or do you think Disney is going a bit too far by charging guests even if they don't eat at that certain restaurant? Please, feel free to share your opinions!
disney appears not to cater to the public anymore, but is more interested in the bottom line. That bottom line approach will drive away customers as I will no longer visit disney eating locals. There are other options in competition with disney that will be glad to have my business and I ame sure I am one of 10's of thousands who agree.
ReplyDeleteWow-Disney is bound to suck every last dime out of its guests. They already raised the food prices so much that most of us can't eat in these restaurants. The "rat house" should be ashamed!
ReplyDeleteSo as a local, I may now be able to get a table since resort guests won't be able to hoard tables at the most popular places/ Let's see, this is a win for people WANTING to spend their money, but otherwise couldn't since tables are booked. How is this greed? You can cancel up until 11:59 the night before. This is far more gracious than airlines, hotels, and even doctors offices. If you want to bash Disney and not visit, by all means, go elsewhere.
ReplyDeleteI think it is about time. I'm sick and tired of not being able to find any available dining locations when you know for a fact that people are booking multiple locations at the same time and they don't even cancel them.
ReplyDeleteI´m not sure why people woud like to live by there watch when they are on vacation. And food at Disney is crap and expensive.
ReplyDeleteI have noticed the food at Disney has taken quite a downfall. My family visited a few weeks ago, and everything we ate was just awful. On the other hand, Universal seems to be trying to step up it's game. Next time you're at Universal, hit up Louie's Italian Restaurant. That pizza was really good, and the gelato was excellent
ReplyDelete